Who we are
This website, liasam.com, is operated by Liasam, a real estate, residency and relocation advisory. Liasam is the data controller for the personal data collected through this website.
- Spain office: Calle Poseidón 6, BJ A, 29630 Benalmádena, Málaga, Spain
- Tehran office: Atlas Mall Niavaran, Floor A2, Tehran, Iran
- Email: liasam.com@gmail.com
- Phone: +98 912 040 4330
What data we collect
We only collect the personal data you choose to give us, and a limited amount of technical data:
- Contact and enquiry forms: your name, email address, phone number, the subject of your enquiry, your message and the page you sent it from.
- Viewing requests: the same details, plus the property and reference you are interested in and your preferred contact method.
- Newsletter: your email address and your consent to receive our updates.
- Technical data: basic information such as your browser, device and IP address, collected through server logs and cookies (see our Cookie Policy).
Please do not send us sensitive information (for example passport or financial documents) through the website forms. We will request any documents needed for a residency or visa file through a secure channel.
How we use your data
- To answer your enquiry and arrange consultations or property viewings.
- To prepare proposals, property selections and residency, visa or study services you ask us for.
- To send you our newsletter, if you subscribed.
- To keep the website secure and improve how it works.
- To meet our legal and accounting obligations.
Legal basis
Under the EU General Data Protection Regulation (GDPR) and Spanish data protection law, we process your data on the basis of:
- Your consent — when you submit a form or subscribe to our newsletter. You can withdraw it at any time.
- Steps before a contract — when you ask us for a proposal or service.
- Our legitimate interest — to keep the website secure and reply to your messages.
- Legal obligation — where the law requires us to keep certain records.
Who we share it with
We never sell your personal data. We share it only when needed to provide our services, with:
- Our team in our Spain and Tehran offices.
- Independent lawyers, notaries, banks or developers — only with your agreement and for your specific file.
- Service providers that host this website and deliver our emails, under data processing agreements.
- Public authorities, when the law requires it.
International transfers
Because Liasam has an office in Tehran, some of your data may be accessed from outside the European Economic Area. When this happens, we limit the data to what is necessary for your enquiry and apply appropriate safeguards to protect it.
How long we keep it
- Enquiries that do not lead to a service: up to 2 years after our last contact.
- Client files: for as long as the service lasts and then for the periods required by law.
- Newsletter: until you unsubscribe.
Your rights
You have the right to access, correct or delete your data, to restrict or object to its processing, to data portability and to withdraw your consent at any time. To exercise any of these rights, email liasam.com@gmail.com.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
Security
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and restricted access to enquiries.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page, with the date of the last update at the top.